Please note that after 30 days from the day you receive your order of the Merchandise, all sales are final. Full refunds (excluding the cost of shipping and handling) will only be offered on unopened, unused Merchandise; refunds on opened or used Merchandise will be determined on a case by case basis and will be determined during the RMA process. In no event will refunds be offered on the costs of shipping and handling. In the event you are dissatisfied with your purchase for any reason, within 30 days from the date you receive your order, please contact customer service by either calling
or emailing [email protected], and they will issue you an RMA number. To return the Merchandise for a refund, you must mail the Merchandise back to the address provided to you by customer service with the RMA number within 30 days from the day you receive your original order. No returns or refunds will be credited after 30 days from the day you receive your original order. Any Merchandise must be returned at the customer’s expense and must have an RMA number marked on it. Absolutely no returns are eligible for a refund for used or opened Merchandise without an RMA. Merchandise must be sealed, undamaged and un-tampered with to be eligible for a full refund. More stipulations to our refund policy are as follows:
Customers are restricted to receiving a single refund per Merchandise ordered. Repetitive refunds are not permitted unless the Merchandise, as delivered to you, is defective. Legendary Beard Company reserves the right to refuse a refund to any customer who repeatedly requests refunds or who, in Legendary Beard Company’s judgment, requests refunds in bad faith.
In order to process your refund, you must supply Legendary Man with your name and delivery address. If you provide us with insufficient or incorrect information, your refund will be delayed.
Please note that we are not responsible for any returned Merchandise that gets lost or stolen while in transit to us. We recommend all returned Merchandise be sent using some type of delivery confirmation system to ensure proper delivery.
For purchases through our CCBill payment gateway, please connect with our customer support at:
Customer support reserves the right to issue refunds, both partially and fully as they see fit and to avoid any chargebacks.